Agreement: By accessing or viewing this site you are automatically agreeing to the Terms of Service as outlined below.
Product description: As our products are handmade there may be very slight differences between items of the same design. Individual computer screen settings vary meaning that colours may appear slightly different to those of the actual product.
Availability: Some products may only be available in very limited numbers, we do our best to ensure that product availability is updated as soon as possible and aim to include stock levels in the item description.
Shipping: Free delivery within the UK. Generally your item should arrive within 7 days but as Home is an Island is based in Shetland please allow up to 14 days, adverse weather can affect ferry and plane timetables. As current designs, Frame and Stone, are bulky items without removable covers the overseas shipping is by Parcelforce at £30 or £20 (tracked and non-tracked options). One of these can be selected after the customer completes their address and clicks 'continue'. Future designs will be available as cover only and so should be available with less expensive shipping options for overseas customers.
Payment: Home is an Island uses Stripe's secure payment process.
Returns Policy: Home is an Island strives to ensure that items arrive in perfect condition. Please read the description and view photos for each product before purchasing. If however, you are not satisfied with your purchase please email firstname.lastname@example.org within 7 days of receiving the package. Items must be returned within 28 days of purchase date in an unused condition, with all tags intact. The cost of returning goods is that of the customer except in the case of faulty or incorrectly shipped products. Please keep proof of postage as we cannot take responsibility for items lost or damaged in transit. When the item has been returned to Home is an Island please allow up to 14 days for reimbursement.